Shipping Policy
Effective Date: March 19, 2025
At Mercurysora, we are committed to ensuring that your vehicle purchase experience is seamless and convenient, from the moment you place your order to the time it arrives at your location. This Shipping Policy outlines the procedures and guidelines regarding the shipping of vehicles purchased through our website or at our dealership.
1. Delivery and Pickup Options
- Local Delivery: For customers within the Saint Louis area, we offer local delivery services. Delivery fees may apply depending on your location. We will work with you to schedule a convenient delivery time.
- Out-of-State Delivery: We can arrange for delivery to customers outside of Missouri. Delivery charges for out-of-state orders will depend on the distance and other factors. Our team will provide an estimate for delivery at the time of your purchase.
- Pickup at Dealership: Customers are welcome to pick up their vehicles directly from our dealership at 1716 Bruce Street, Saint Louis, Missouri. We will notify you when your vehicle is ready for pickup.
2. Shipping Timeframe
- For vehicles that are in stock, we typically process and ship your order within 3-5 business days from the time of purchase.
- For custom orders, special requests, or vehicles that need to be sourced, shipping may take longer. You will be notified of any delays or estimated arrival times once your order is confirmed.
3. Shipping Charges
- Delivery fees will vary based on the type of vehicle, the delivery location, and whether it is a local or out-of-state shipment. Charges will be discussed and agreed upon during the purchase process.
- All applicable taxes, delivery charges, and fees will be clearly outlined in your Sales Agreement.
4. Vehicle Inspection and Condition Upon Arrival
- Every vehicle is thoroughly inspected before shipment to ensure it meets our high standards of quality and safety.
- Upon delivery or pickup, we recommend that you inspect your vehicle carefully to ensure it is in the condition as described in your Sales Agreement. If there are any discrepancies, please contact us immediately so that we can address the issue.
5. Shipping Insurance
- Vehicles purchased from Mercurysora are insured during transport. We take every measure to ensure your vehicle arrives safely and in the condition it was shipped. However, if any damage occurs during shipping, please notify us immediately to start the claims process.
6. Tracking Your Shipment
- Once your vehicle has been shipped, we will provide tracking information so you can monitor the delivery status. You will receive updates on the shipping progress, including estimated delivery times.
7. Delays and Issues with Shipping
- While we make every effort to deliver your vehicle on time, certain factors such as weather conditions, traffic, or unforeseen circumstances may cause delays. We will keep you informed if there are any significant changes to your delivery timeline.
- If you experience any issues with the delivery process, please contact our customer service team at 314-370-2660 or via email at info@mercurysora.xyz.
8. International Shipping
- At this time, we do not offer international shipping. We only provide delivery services within the United States, including all states and territories.
9. Contact Us
If you have any questions or need more details about our shipping process, please contact us directly at:
Mercurysora
Phone: 314-370-2660
Email: info@mercurysora.xyz
Website: https://mercurysora.xyz
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Learn about Mercurysora’s Shipping Policy, including delivery options, shipping charges, tracking, and vehicle inspection. We make sure your purchase arrives safely and on time.
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Mercurysora Shipping Policy – Fast, Reliable Delivery for Your Vehicle